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Warranty protection for power tools

WARRANTY INFORMATION

Our commitment to quality and customer satisfaction

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Standard Warranty

Every Ningbo Siyang power tool is backed by our comprehensive warranty coverage.

1-Year Warranty

Defects in Workmanship & Materials

Every Ningbo Siyang power tool is warranted to the original purchaser to be free from defects in workmanship and materials for a period of 1 year from the date of original purchase.

If trouble develops during the warranty period, return the complete product — transportation prepaid — to an authorized service center.

If the trouble is caused by defective workmanship or material, Ningbo Siyang will repair or replace the product without charge.

Brushless Motor Warranty

Extended coverage for our advanced brushless motor technology.

2-Year Warranty

Extended Brushless Motor Coverage

Ningbo Siyang brushless motor tools carry an extended 2-year warranty covering defects in motor windings, bearings, and electronic speed controllers from the date of original purchase.

Motor Windings
Bearings
Electronic Speed Controllers

Warranty Exclusions

The following conditions are not covered under our warranty policy.

Unauthorized Repairs

Repairs made or attempted by unauthorized service centers

Normal Wear & Misuse

Damage from normal wear and tear, abuse, misuse, or improper maintenance

Non-Genuine Accessories

Use of non-genuine batteries or chargers with cordless tools

Alterations & Modifications

Alterations or modifications to the original product

Consumable Parts

Consumable parts including bits, blades, brushes, belts, and accessories

How to File a Warranty Claim

A straightforward 4-step process to get your warranty claim resolved quickly.

1

Contact Support

Contact our support team at sales@ningbosiyang.com with your order number

2

Provide Evidence

Provide photos of the defect and a description of the issue

3

Assessment

Our team will assess the claim within 3 business days

4

Resolution

Approved claims receive replacement or repair at our discretion

For Warranty Inquiries, Contact Our Team

Our dedicated support team is ready to assist with any warranty questions or claims.